Clark has partnered with ControlScan to assist you in understanding and meeting the requirements needed to validate and maintain PCI compliance. ControlScan’s easy-to-use solution and detailed level of support make achieving compliance less complicated.
ControlScan was chosen because of its ability to provide hands-on assistance to all merchants for completion of the Self-Assessment Questionnaire (SAQ), its scanning engine
reliability and service for identifying and remediating vulnerabilities - all required to maintain PCI compliance.
Recognizing that PCI compliance can seem complex, ControlScan offers unlimited, highly
personalized support and help desk, which includes:
- Access to one-on-one telephone consultation.
- Knowledgeable representatives trained on compliance and security.
- Ability to walk through the entire required SAQ process with you.
- Access to certified security analysts for more advanced questions.
- Assistance in any remediation that may be required.
For more information, please visit, www.clarkbrands.com/payments-processing/pci-compliance/.
ControlScan PCI Support Contact Information
1.800.825.3301 ext. 1 8:30 AM – 8:00 PM Monday – Friday, EST
Within the first week, a Merchant begins processing on the Clark network, each Merchant will be enrolled in ControlScan's SecureEdge Portal. Once enrollment is completed an email will be sent with login instructions to the email provided by the Merchant at the time of setup. The Merchant will have 90-days to complete and pass the questionnaire (SAQ) and, if processing over the internet, complete and pass the quarterly vulnerability scan.
If merchants do not become PCI compliant within the 90-day period, non-compliance fees will be assessed on a monthly basis until the merchant has completed and passed the SAQ and/or vulnerability scan. Non-compliance fees are as follows:
- $14.95 for a non-compliant SAQ
- $14.95 for a failed/incomplete Scan
For a video on how to navigate SecureEdge visit How to Use SecureEdge Video
Clark has worked closely with ControlScan and negotiated a reduced program cost. For all Credit Card Only merchants there is a $64.95 annual fee per location. For all Clark or Crown branded merchants, the fee will be waived if the PCI compliance is maintained.
In the event a merchant chooses to utilize another certified QSA and ASV or has already achieved compliance, the merchant must submit a completed SAQ reflecting compliant status, a completed and signed Attestation of Compliance, and as passing scan report to PCI@clarkbrands.com for review. In that event, an administrative fee will be assessed.