Contact our Security Operations Center (SOC) - MDR/XDR Services
For Emergencies, call the SOC directly:
1-800-393-3246 x2
Have a question? Open a SOC ticket!
socsupport@cyphon.io
Service Desk Login
SOC Operations Manager: Austin.Hummert@pditechnologies.com
Network Security Change Control Form
Important Information This form pertains to EXISTING Firewall and/or Security Policies of EXISTING services, devices, applications, features. The NSCC form can support global firewall changes. NSCC requests are generally completed in 1-3 Business Days. Please remove any previous support ticket number(s) from the subject line when submitting a new request. After submission you will receive an auto-response email with Subject: NSCC Received: Case #<Case Number> Opened. Please white-list pdiss.supportcase@pditechnologies.com before submission and check your SPAM/Junk folder if you do not receive an auto-response. Your prompt replies to any email questions related to this change will help insure timely communication and completion of your request.
PDI Security Solutions Network Security Change Control Form
https://pditechnologies.showpad.com/share/ufQNIBUyu0xNYVve9mLgp
PDISS VPN Questionnaire
Use this form to provide information needed to get a new VPN set up with everything you need
https://pditechnologies.showpad.com/share/xWaOS0WJhEPFcSgX3p5VC