VXN Errors for the FD150

VXN 52/53/54 = communication error, check internet or phone line

VXN13 = Datawire needs to be setup - Call Clark Client Services 

• If Datawire confirms it is setup complete the following:
  • Make sure Datawire is turned on in Buypass Tools under both the merchant tab and terminal tab
  • Then on the terminal go to Orange Wrench > Settings > Credit > Clear DID. 
  • Call First Data help desk and ask them to reset the data Wire/or clear DID 

VXN58 = Datawire needs to be reset - Call Clark Client Services

Clark Client Services: [phone]

First Data Help Desk: [phone]