The following Shut Off/Completion limits are the recommended amount by card type to be programmed into your point of sale device to maximize the chargeback protection provided by the card brands:
Card Type | Shut Off (non-EMV) | Shut Off (EMV) |
Visa | $100.00 | $175.00 |
Mastercard | $175.00 | $175.00 |
American Express | $100.00 | $100.00 |
Discover | $175.00 | $175.00 |
Debit | $50.00 | $50.00 |
Wright Express | $150.00 | $150.00 |
Voyager | $150.00 | $150.00 |
Visa Fleet | $150.00 | $350.00 |
Mastercard Fleet | $500.00 | $500.00 |
Fuelman | $150.00 | $150.00 |
The chargeback protection provided by the card brands is limited based on select reason codes set by each of the card brands. For transaction amounts that exceed the above amounts, you may incur chargebacks for the difference between the transaction amount and the limit for the select chargeback reason codes that they provide chargeback protection.
Cardholders may also receive an authorization hold on their account for the shut off amount based on the various rules set by the card brands.