To flag a download via phone complete the following steps:
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Call Buypass 1-800-347-8224
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Enter the location's phone number, then confirm the locations DBA name
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Select option 3 for tech support
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Enter the terminal number then confirm the location's address
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Follow the prompts to flag a full or partial download
You can also call Client services at 877-462-5275 M-F 8 AM- 5PM