Here are the steps to complete should your credit cards stop processing:
Step 1. Check your internet. Reboot your internet. If you still do not have internet contact your internet service provider.
Step 2. For locations using a Paysafe firewall, call PDI to have them ensure that they show everything online and connected. Phone number is: 1-800-393-3246
Step 3. Call the POS helpdesk to troubleshoot
-
Gilbarco 1-800-743-7501
Step 4. Call a technician
-
To find a Gilbarco tech near you Click Here - works best if you select the state only and select either "Point of Sale" or "Pumps & Dispensers"
*If your outdoor pump transactions stop working, but your indoor transactions are still processing, skip ahead to step 3
*If your indoor transactions stop working, but your outdoor pump transactions are still processing, skip ahead to step 3.