- When a customer uses their card at the pump an amount on their account is held to ensure the customer has funds available for the purchase.
- The amount held can be anywhere from $1-$175 depending on the card type.
- The funds are released once the transaction is settled. Hold time can range from a few minutes to 24 hours for most cards, but can take up to 7 days.
- For customer’s with pre-loaded cards these holds can last up to 30 days.
For the customer’s bank hold policy, they can contact their bank using the number on the back of their card.