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  1. Clark Brands
  2. Merchant Guidelines

Merchant Guidelines

Following are the policies and procedures governing credit, debit, fleet, and Clark Brands supplied gift card transactions made by consumers at all locations. All transactions are to be made on Clark Brands approved Point of Sale (POS) equipment. These policies and procedures are subject to change by Clark Brands without notice.

Valid Card Types

  • Accepted Card Types
  • Electronic Food Benefit Cards (EBT)
  • Fuelman

Point of Sales (POS)

  • Accepted POS types, Network & Encryption
  • Help Desk Phone Numbers
  • NOT ABLE TO PROCESS
  • Virtual Terminal
  • Standalone POS
  • TransArmor Data Protection

Programs for Credit Card Only Locations

  • On The Go Gift Cards

Branded Programs

  • Clark Crown Fleet Card
  • Clark Crown Mobile App
  • Clark Crown Gift Card
  • Clark Crown Mastercard

Security & Fraud

  • Shut off/Completion Limits
  • Big Ticket
  • Security Labels
  • VISA Transaction Advisor (VTA)
  • Address/ZIP Code Verification (AVS)
  • Host Velocity
See all 7 articles

Retrievals and Chargebacks

  • All About Retrievals
  • All About Chargebacks
  • What is a dispute?

FleetCards

  • Tax Exempt

Credit Cards 101

  • Options for Customer Refunds
  • Product Codes
  • Products Authorized to be Purchased with a Credit Card
  • Payment Methods Reference Card - Important Phone Numbers
  • Credit Card Rules
  • MASTERCARD 2-SERIES BINS
See all 8 articles

PCI & Firewall

  • PCI DSS Requirements
  • PCI
  • Paysafe: Managed Firewall
  • TransArmor and PCI Compliance

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